Return Policy
All purchases made through shop.millanova.com are considered final and cannot be returned or exchanged, except in cases of manufacturing defects or shipping errors. We understand that this policy may differ from traditional practices, and we appreciate your understanding as we work to streamline our processes and offer you the most competitive pricing possible.Despite our general policy of non-returnability, we recognize that there may be exceptional circumstances that warrant consideration. In such cases, please contact our customer service team, and we will assess your request on a case-by-case basis. We are committed to providing fair and reasonable solutions whenever possible.If you have any questions or concerns regarding our return and exchange policy, or if you believe your situation warrants an exception, please don't hesitate to contact our customer service team via welcome@millanova.com
